To all DCS Users

We are aware of issues related to password resets and remind users to follow the amended guidance as presented below. In addition, the suggested way to change your password is login to DCS, click on Account details within the top menu bar and select Change Password.

When requesting a new password or a reset email, it is suggested that you enter your Username instead of your primary email address.

DCS Users are reminded that old passwords may be stored in browsers, and are encouraged to clear them in browser Settings prior to updating passwords as part of this process.

To ALL DCS Users

Minimum password requirements have been strengthened.

Users are encouraged to review their current passwords and ensure they meet the updated criteria.

New password requirements:

A minimum of 12 characters

At least one uppercase letter (A–Z)

At least one lowercase letter (a–z)

At least one number (0–9)

At least one special character, which must be one of the following: !@#$%^*_( )

No common or easily guessable words (e.g., “Password_123”)

No action is required if your password already complies with the above.

To change your password, login to DCS, click on Account details within the top menu bar and select Change Password.

You can utilise the Skip function up to 10 times in order to proceed to your account before you will be required to change your password. Users are encouraged to utilise that function should you initially be unable to change your password.